Our Policies

Dress Advance - If you are interested in a particular gown not seen on our website or in our salon, it may be possible for us to get the gown for you. We will attempt to obtain the gown for you to view and try on before you are obligated to purchase it. There is a one-time fee for this. This fee will be credited toward the sale should you decide to purchase the gown. However, if you do not wish to purchase the gown, your one-time fee will be forfeited.
Orders - All deposits must be received before a bridal gown order can be placed. For bridesmaid orders, deposits must be received from all bridesmaids before the order can be placed.
Deposits - A minimum deposit of 60% is required on all merchandise; balances are due at time of pickup. Payments are non-refundable if order is cancelled. Deposits may not be transferred or credited. There is a $35 return check fee.
Payment - We accept Visa and Mastercard, cash or check. We only accept cash for alterations. All merchandise will be shipped to our salon unless otherwise specified at time of order. Shipping charges will apply for orders sent directly to your home. All sales are final. No returns, exchanges or transfers of deposits.
Alterations - We provide alterations as a service to all of our brides. Alterations are available for our non-bridal customers on a seasonal basis. There are times of the year that are dedicated solely to bridal alterations. At these times, we would be happy to supply you with a list of local tailors and seamstresses for your mother's, bridesmaids and flower girl needs. We suggest you start your bridal alterations 8 weeks prior to your wedding or pick-up date. Fitting appointments take place on Tuesdays and Fridays only, if these days are not convenient for you, we will be happy to supply you with a list of local seamstresses. In order to keep our alteration fees at a reasonable rate, CASH only will be accepted for alterations. No credit cards or checks will be accepted.
Photography - We do not allow photography in our salon. We will be happy to send you photos of your gown via the designer's website.

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